Sales Associate-ANN

KnitWell Group•Miami, FL
•Onsite

About The Position

As a Sales Associate, you are an ambassador for the Ann Taylor brand. You build authentic connections with customers, listen to their needs, and guide their shopping journey with personalized styling recommendations. You help maintain an attractive, organized sales floor, ensuring merchandise is in the right place and ready for customers. Working with your team, you support personalized customer experiences and an inviting store environment. The role involves sharing product knowledge, applying brand behaviors and personalized service to build loyalty, and upholding visual and operational standards with a customer-first focus. You use company technology and available tools to stay informed about priorities and promotions and support a seamless omnichannel shopping experience. You also partner with store leaders to meet individual goals and daily expectations and build productive relationships with colleagues by sharing ideas and helping others.

Requirements

  • Flexible availability, including evenings, weekends, and holidays.
  • Technology proficiency and ability to operate a point-of-sale system.
  • Initiative in making thoughtful decisions.

Nice To Haves

  • Sales Associate or other customer-focused experience.
  • A hospitality mindset when engaging with customers.

Responsibilities

  • Connect with customers, listen to their needs, and create personalized customer experiences.
  • Share product knowledge and recommendations to help style customers.
  • Use brand behaviors and personalized service to drive brand loyalty.
  • Uphold visual and operational standards while keeping the focus on the customer.
  • Use technology to stay informed about company priorities and promotions and provide a seamless omnichannel shopping experience using available tools.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships by sharing ideas and helping others.
  • Keep merchandise organized and correctly placed on the sales floor.

Benefits

  • 401(k) plan
  • Merchandise discounts and eligibility for discounts at sister brands
  • Professional development and opportunities for advancement across the company's brands
  • Community impact through philanthropic partnerships
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