Helly Hansen - Retail Sales Associate @Toronto Premium Outlets
About The Position
Founded in Norway in 1877, Helly Hansen develops professional-grade apparel. Through insights drawn from living and working in the world’s harshest environments, the company has a long legacy of delivering first-to-market innovations. Helly Hansen is a leader in both technical sailing and performance ski apparel. Its ski uniforms are tested and trusted by over 55,000 professionals, as well as Olympians, National Teams, and over 200 ski resorts and mountain guiding operations around the world. Helly Hansen’s outerwear, base layers, sportswear, footwear, and workwear are sold in more than 40 countries and are trusted by professionals and enthusiasts around the world. Kontoor values all perspectives and encourages candidates with different backgrounds, experiences, and ways of thinking to apply.
Requirements
- Must be a minimum of 16 years of age or older.
- Arrive on time for scheduled shifts and work a flexible schedule to meet the needs of the business.
- This role requires a minimum availability of 12 hours per week including one weekend day.
- Ability to communicate clearly and respectfully with customers and team members.
- Operate office equipment and technology (i.e., cash register, computers, phones, scanners, etc.).
- Stand and move throughout the store during scheduled shifts.
- Walking and moving to assist customers, retrieve merchandise and recover the store.
- Lifting and carrying, ability to maneuver and/or lift 25 lbs. regularly, and up to 50 lbs. occasionally.
- Ability to push/pull full racks of merchandise for restocking the store.
- Ability to reach, stretch, bend, stoop, and crouch to retrieve items from shelves, restock, and maintain store cleanliness.
- Manual labor is required occasionally to assemble displays and/or rearrange the store layout.
- Vision to accurately read labels, assist customers, and tasks that require attention to detail.
- Ability to use fine manipulation, and grasp with hands to sort and organize clothing, ex. place on hangers, folding, organize in color/size order.
Nice To Haves
- Additional availability a plus.
Responsibilities
- Ensure excellence in customer service in the store by upholding high retail standards to ensure an in-store experience that aligns with company standards.
- Initiate conversations with all customers, building a relationship to learn interests and identify products to suggest.
- Assist customer in the fitting room.
- Recommends product that is aligned with customer needs and preferences through suggestive selling and encourages the customer to make a purchase.
- Builds brand loyalty by promoting the rewards program and achieves weekly loyalty sign up goals.
- Learn about new products and trends to better engage customers.
- Consistently achieve personal sales targets and contribute to overall store performance.
- Provides information and advice on product performance, features, and specifications.
- Maintain visual merchandising standards and ensure the sales floor is clean, organized, and well-stocked.
- Assist in daily store operations, including opening and closing procedures assigned, accurately process transactions, handle cash, and maintain point-of-sale integrity.
- Follow all company and store policies, processes, and procedures.
- React quickly to all customers and/or employee injuries and report them immediately to the manager on duty.
- Participates in Loss Prevention Audits, understands and complies with company loss prevention policies to minimize store shrink.
Benefits
- Employee discounts
- Flexible schedule
- Paid Time Off includes vacation and sick time, and holidays.
- Four weeks of Paid Parental Leave to eligible employees who are new parents
- Flexible Fridays
- Tuition Reimbursement
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
