PT Sales Associate

Lovesac Company•Noblesville, IN

3d•Onsite

About The Position

Lovesac is a design-driven furniture brand focused on helping people live more comfortably through adaptable products such as Sacs and Sactionals. The Sales Associate connects with customers, helps them choose products that suit their lifestyles and spaces, and delivers a customer-first experience while representing the Lovesac brand. The role combines sales, customer service, and store operations. Associates guide customers through the buying journey, maintain a quote pipeline, follow up to support sales conversion, provide product education, and work toward sales goals and key performance indicators. They also help maintain store standards and support daily operations, including opening and closing, inventory, visual presentation, and promotions. The position involves working during busy selling periods, including nights, weekends, and holidays, and performing physical tasks such as assembling and moving furniture.

Requirements

Be at least 18 years old.
Have at least 1 year of experience in retail or customer service.
Regularly work high-traffic and peak selling periods, including weekends, holidays, and nights.
Effectively use technology for sales and customer support, including product demonstrations and internal CRM systems.
Demonstrate judgment, integrity, and trustworthiness when handling financial transactions, sensitive business and customer data, customer privacy, and the safety of people and property.
Have effective communication skills and the ability to manage conflict in a reasonable, nonconfrontational manner.
Stand and walk for extended periods, up to 8 hours per shift.
Move objects, including medium-to-large furniture items weighing up to 75 pounds, and assemble furniture on the selling floor.
Perform bending, twisting, kneeling, reaching, stooping, crawling, and climbing.

Responsibilities

Greet customers and actively sell using the Lovesac selling process.
Maintain a personal quote pipeline and follow up with customers to drive conversion.
Build customer relationships that support loyalty, repeat business, and brand advocacy.
Identify customer needs, provide end-to-end service, and build lasting client relationships.
Demonstrate product knowledge, lead brand tours, educate customers, and close sales.
Meet and exceed sales goals and key performance indicators through disciplined execution.
Contribute to an inclusive and respectful environment for customers and teammates.
Demonstrate accountability, flexibility, willingness to learn, and openness to feedback.
Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
Use store systems and data to prioritize work and support efficient, customer-focused execution.
Follow brand standards, safety requirements, and policies while helping protect the business.
Take on additional priorities and special projects as needed.
Travel to local stores, third-party vendors, or occasional meetings as required by the Company.

Benefits

Performance-based quarterly bonus
Competitive hourly wage
401(k) with company match
Legal and ID theft plans
Paid time off and holiday pay
Associate Resource Groups
Lovesac Gives Back
Verizon employee discounts
Employee Assistance Program (EAP)
Access to discounted health benefits
Wellness and gym discounts
Up to 26 hours of paid time off within the fiscal calendar year
Overtime pay at 1.5 times the regular rate for hours worked over 40 in a work week
In certain jurisdictions, part-time Sales Associates may be eligible for paid sick and safe leave
Holiday hours worked are paid at 1.5 times the regular rate