Sales Associate - AN BMW of Bellevue

AutoNation • Bellevue, WA

1d

About The Position

The e-Commerce Sales Associate interacts with customers online, over the phone, and in person to guide them through vehicle purchases in a no-haggle sales environment. The role includes responding to leads promptly, answering questions, providing information, and helping customers move from online or phone contact to an in-store experience. Associates help customers select vehicles, discuss terms and payment options aligned with their lifestyles and budgets, and close sales. They provide an exceptional experience before and after purchase, follow up to ensure customer satisfaction, and help transition customers to the Service department. This is a commission-based role with estimated earnings of $3,000–$14,000 per month.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Drive to set and achieve targeted goals.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.

Nice To Haves

• Prior sales experience, preferably in retail.
• Strong communication and interpersonal skills.
• A desire to help people and exceed expectations.
• Sales or customer service experience.

Responsibilities

• Respond to customer leads in a timely manner.
• Answer questions and provide vehicle and purchasing information online, over the phone, and in person.
• Guide customers from phone and internet contact to an in-store experience.
• Help customers select a vehicle and negotiate terms and payment options that meet their needs and budgets.
• Close vehicle sales.
• Follow up after purchase to ensure customer satisfaction and encourage customer loyalty.
• Help transition customers to the Service department.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to deals and discounts through YouDecide.
• Career paths into finance, management, and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED