About The Position

As part of Macys State Street, the Sales Associate will join the Reiss concession in Chicago, Illinois, on a part-time basis. The role provides exceptional customer service and supports the management team in achieving sales and operational goals. The associate delivers a premium, tailored customer experience, shares in-depth knowledge of the Reiss brand and its products, maintains visual standards, and acts as a Reiss Brand Ambassador. Reiss states that its people processes are intended to be fair, transparent, and to promote equality of opportunity. Candidates are to be treated with respect and not discriminated against on the grounds listed in the posting.

Requirements

  • Experience in a customer-facing role, ideally within a premium or luxury retail environment.
  • Excellent communication and interpersonal skills.
  • Motivation, focus, and drive to achieve individual and team goals.
  • Ability to work as part of a team.
  • Ability to work under pressure.

Responsibilities

  • Deliver a premium and tailored customer service experience.
  • Provide in-depth knowledge of the brand and its products.
  • Communicate appropriately and effectively with customers, team members, and management.
  • Maintain visual standards.
  • Act as a Reiss Brand Ambassador.
  • Support the management team in achieving sales and operational goals.

Benefits

  • Business wear
  • Generous employee discount
  • Company commission scheme
  • Health and wellbeing perks
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