Temporary Sales Associate

Tapestry•Woodburn, OR

About The Position

The Sales Associate is a front-line ambassador for the Coach brand, delivering an elevated, personalized shopping experience while meeting individual and store sales goals and supporting daily store operations. The role combines luxury-retail service, omni-channel selling, and team collaboration to build brand loyalty and revenue. Associates represent Coach according to its style and service standards, build client relationships through styling and product expertise, and use cross-selling, upselling, mobile POS, clienteling tools, and social selling to drive sales and repeat purchases. They also carry out operational and inventory tasks, maintain the sales floor and stockroom, process transactions, and contribute to a collaborative team environment and brand initiatives. This role requires a flexible schedule that may include nights, weekends, peak busy season, and high-traffic retail days, including public holidays. It involves regularly lifting at least 25 pounds and occasionally up to 50 pounds, as well as climbing, bending, kneeling, and moving around the sales floor and stockroom.

Requirements

At least 1 year of sales experience; luxury retail experience is preferred.
Knowledge of fashion trends and competitors.
Experience with POS operation and basic computer use, including iPad, laptop, and Mobile POS.
Ability to use a walkie-talkie and read price and release sheets.
Strong English proficiency.
Ability to work a flexible schedule that meets business needs, including nights, weekends, peak busy season, and high-traffic retail days, including public holidays.
Ability to regularly lift at least 25 pounds and occasionally lift up to 50 pounds, climb, bend, kneel, and maneuver around the sales floor and stockroom.
Ability to work in a fast-paced environment.

Nice To Haves

Luxury retail background.
Social media savvy, including experience with live-stream shopping or video demonstrations.
Clienteling and data acquisition skills.

Responsibilities

Represent Coach as a brand ambassador and follow Coach Guide to Style and Service standards.
Build client relationships through personalized styling, product expertise, fashion advice, and follow-up.
Drive sales through cross-selling, upselling, and tailored recommendations.
Use mobile POS, clienteling tools, and social selling platforms, including short-form video, to capture client data and encourage repeat purchases.
Develop personal sales plans and meet or exceed individual and team KPIs.
Source new customers, maintain relationships, and follow up to close sales.
Manage multiple customers, maintain energy on the sales floor, and adapt selling techniques to business needs.
Complete operational tasks such as cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service standards.
Keep the sales floor and stockroom clean, organized, and stocked, and follow retail policies, POS, and asset protection procedures.
Process purchases, returns, exchanges, and online pickups efficiently.
Support inventory cycles by receiving shipments, stocking shelves, and managing product movement.
Assist teammates in functional areas as needed and foster a collaborative, trust-based environment.
Participate in brand initiatives, training programs, and inclusion activities.
Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor.