Sales Associate

Knitwell Group•Cumming, GA

5d•Onsite

About The Position

Talbots is seeking a Sales Associate to provide an exceptional customer experience, promote products, build customer relationships, and support store business. The role involves fashion styling and product recommendations, sales and service performance, customer outreach, and assigned operational projects. Associates are expected to participate in learning opportunities and work collaboratively with the store team. This is a regular part-time position with open availability of 15 to 20 hours per week and flexibility for evenings, weekends, and holidays.

Requirements

Demonstrated selling competence, styling expertise, and a love of fashion.
Ability to create, build, and cultivate relationships.
Ambition and passion for achieving individual and team goals; ability to thrive in a team environment.
Excellent verbal communication skills and a high level of integrity.
Technological competency to navigate a computer, iPad, or handheld system.
Strong organizational skills and ability to multitask in a fast-paced, changing environment.
Ability to work cooperatively in a diverse work environment.
Ability to climb ladders, move around regularly, and stand for extended periods.
Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 pounds.
Open availability of 15 to 20 hours per week and flexibility for business needs, including evenings, weekends, and holidays.

Responsibilities

Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
Assist the management team in building store business.
Use service enhancers, including Concierge, to build strong relationships.
Serve multiple customers at a time, multitask, and handle projects simultaneously.
Stay aware of fashion trends and learn about new arrivals, including product fit, color, and style.
Use product knowledge and fashion expertise to create outfits and recommend items to customers.
Participate in learning opportunities and accept direction, coaching, and feedback to maximize performance.
Achieve sales and service metrics, including clienteling and outreach, appointment setting, and Talbots Classic Awards.
Complete assigned projects and operational tasks, including filling orders, replenishment, and recovery.