PT Sales Associate

LOVESAC COMPANY•Freehold Township, NJ
•$18 - $19•Onsite

About The Position

Lovesac is hiring a part-time Sales Associate at Freehold Raceway Mall in Freehold, New Jersey. The role focuses on connecting with customers, understanding their needs, and helping them choose furniture suited to their lifestyles and spaces. Associates deliver a customer-first sales experience, build lasting client relationships, maintain a quote pipeline, follow up with customers, demonstrate product knowledge, and work toward sales goals and key performance indicators. The Sales Associate also supports daily store operations, including opening and closing, inventory, visual standards, and promotions. The role requires representing Lovesac’s values, contributing to an inclusive team environment, using store systems and customer relationship management tools, and maintaining safety and brand standards. The position involves travel of up to 25% as required by the company.

Requirements

  • Be at least 18 years of age.
  • Have at least 1 year of experience in a retail or customer service role.
  • Regularly work during high-traffic and peak selling periods, including weekends, holidays, and nights.
  • Effectively use technology for sales and customer support, including product demonstrations and internal CRM systems.
  • Be able to travel as required to local stores, third-party vendors, and occasional meetings using various forms of transportation.
  • Demonstrate excellent judgment, integrity, and trustworthiness when handling financial transactions, sensitive business and customer data, customer privacy, and the safety of people and property.
  • Have effective communication skills and the ability to manage conflict in a reasonable, nonconfrontational manner.
  • Be able to stand and walk for extended periods, up to 8 hours per shift.
  • Be able to move objects, including medium to large furniture items weighing up to 75 pounds, and assemble furniture on the selling floor.
  • Be able to bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

  • Greet customers, actively sell using the Lovesac selling process, maintain a personal quote pipeline, and follow up to drive conversions.
  • Build customer connections that encourage loyalty, repeat business, and brand advocacy.
  • Own the customer journey by identifying needs, providing service, and developing lasting client relationships.
  • Demonstrate product knowledge, provide brand tours and product education, and confidently close sales.
  • Meet and exceed sales goals and key performance indicators through sound judgment and disciplined execution.
  • Contribute to an inclusive and respectful environment for customers and teammates, and remain open to learning and feedback.
  • Build relationships through daily customer interactions that strengthen brand awareness.
  • Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
  • Use store systems and data to prioritize work and support efficient, customer-focused execution.
  • Uphold brand standards, safety requirements, and company policies while protecting the business.
  • Take on additional priorities and special projects as needed.

Benefits

  • Performance-based quarterly bonus
  • Competitive hourly wage
  • 401(k) with company match
  • Legal and ID theft plans
  • Paid time off and holiday pay
  • Up to 26 hours of paid time off within the fiscal calendar year
  • Overtime pay at 1.5 times the regular rate for hours worked over 40 in a work week
  • In certain jurisdictions, part-time associates may be eligible for paid sick and safe leave
  • Holiday work paid at 1.5 times the regular rate for hours worked on specified holidays
  • Associate Resource Groups
  • Lovesac Gives Back
  • Verizon employee discounts
  • Employee Assistance Program (EAP)
  • Access to discounted health benefits
  • Wellness and gym discount
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