PT Sales Associate-3

Tory Burch • Gretna, NE

2d

About The Position

The Sales Associate represents the Tory Burch brand and delivers a transformational customer experience while achieving personal sales and metric goals. The role builds and maintains customer relationships through clienteling, outreach, events, and proactive sales, while contributing to a positive, professional, and team-oriented environment. Associates communicate the brand philosophy and lifestyle, demonstrate strong selling skills and product knowledge, and maintain boutique presentation and operating standards.

The position also supports operational excellence by accurately processing POS transactions, capturing customer information, following sales and operational procedures, and assisting with back-of-house activities as needed. Associates use in-store technology and radio communication appropriately and follow loss-prevention policies. This role requires a flexible schedule, including overnights, evenings, holidays, and weekends, along with the ability to perform the listed physical activities.

Requirements

• 1–3 years of experience in a high-volume, customer-driven retail environment.
• Strong personal selling and customer relations experience.
• Verbal and written communication skills.
• Open availability for a flexible work schedule that meets business needs, including overnights, evenings, holidays, and weekend shifts.
• Ability to lift at least 40 pounds and to carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend, and stand for extended periods.

Responsibilities

• Achieve personal sales and metric goals.
• Build and maintain new and existing customer relationships.
• Maintain an organized client book and use clienteling, outreach, and events to generate proactive sales.
• Model company values, contribute to team dynamics, manage conflict appropriately, and help create a positive, productive team environment.
• Contribute to delivery of the five stages of the transformational customer experience and demonstrate strong selling skills.
• Use product knowledge and product ownership to provide a high level of customer service and develop productive customer relationships.
• Support a consistent customer experience across charge sends, returns, and other transactions.
• Understand and use technology tools that support the customer experience.
• Understand and communicate the Tory Burch brand philosophy and lifestyle; embody the brand aesthetic and represent the brand with enthusiasm.
• Contribute to brand and operating standards and assist in maintaining store presentation standards.
• Follow sales and operational policies and procedures, including loss-prevention practices.
• Accurately process POS transactions and capture customer information; assist with operational and back-of-house activities when necessary.
• Use in-store technology and radio communication tools appropriately and follow proper etiquette.
• Multitask and prioritize work to produce desired outcomes.

Benefits

• Generous employee discount and access to exclusive special offers.
• Paid volunteer days and opportunities to give back through the Tory Burch Foundation.
• Retail Excellence Programs in areas such as Styling, Coaching, and Brand Ambassador, with support from Retail Leaders.
• Benefits intended to support mental and physical health, financial security, and wellness; specific benefit details are not provided.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed