PT Sales Associate

Lovesac Company•Lincoln, NE

3d•Onsite

About The Position

Lovesac is a fast-growing, design-driven furniture brand focused on helping people live more comfortably through innovative, adaptable furniture. The Sales Associate connects with customers, helps them choose products suited to their lifestyles and spaces, and delivers a customer-first shopping experience. The role combines active selling and relationship-building with support for store operations, brand standards, and an inclusive team environment.

Requirements

Must be at least 18 years old.
At least 1 year of experience in retail or customer service.
Must regularly work high-traffic and peak selling periods, including weekends, holidays, and nights.
Ability to use technology for sales and customer support, demonstrate products, assist customers, and use internal CRM systems for customer experience and follow-up.
Ability to travel as required to local stores, third-party vendors, and occasional meetings using various forms of transportation.
Sound judgment, integrity, and trustworthiness when handling financial transactions, sensitive business and customer data, customer privacy, and the comfort and safety of people and property.
Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
Ability to stand and walk for extended periods, up to 8 hours per shift.
Ability to move objects, including medium to large furniture items up to 75 pounds, between positions or from a lower to a higher position, and to assemble furniture on the selling floor.
Ability to bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

Greet customers, actively sell using the Lovesac selling process, maintain a personal quote pipeline, and follow up to improve conversion.
Build customer connections that encourage loyalty, repeat business, and brand advocacy.
Guide customers through the full customer journey by identifying their needs, providing service, and developing lasting relationships.
Demonstrate product knowledge, provide brand tours and product education, and confidently close sales.
Manage performance and execution to meet or exceed sales goals and key performance indicators.
Contribute to an inclusive, respectful environment where customers and teammates feel a sense of belonging.
Remain accountable and flexible, seek feedback, and continue learning and growing.
Build relationships through everyday interactions that strengthen brand awareness.
Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
Use store systems and data to prioritize work and support efficient, customer-focused execution.
Uphold brand standards, safety requirements, and policies while contributing to a positive team environment and protecting the business.
Take on additional priorities and special projects as needed.

Benefits

Performance-based quarterly bonus
Competitive hourly wage
401(k) with company match
Legal and identity theft plans
Paid time off and holiday pay
Up to 26 hours of paid time off within the fiscal calendar year
Overtime pay at 1.5 times the regular rate for hours worked over 40 in a work week
Holiday pay at 1.5 times the regular rate for hours worked on specified holidays
Paid sick and safe leave may be available to part-time Sales Associates in certain jurisdictions
Associate Resource Groups
Lovesac Gives Back
Verizon employee discounts
Employee Assistance Program (EAP)
Access to discounted health benefits
Wellness and gym discounts