Sales Associate

Carters Inc. • Sunrise, FL

5d

About The Position

As a Sales Associate, you will be the first face of the Carter’s brand for growing families. You will welcome customers and help them find products for important moments in their parenting journey, from new baby essentials to back-to-school needs. You will work in a welcoming and inclusive retail environment, supporting customers and contributing to a positive shopping experience. Carter’s offers training and development programs and opportunities to build skills and grow in the role or beyond.

Requirements

• A positive, solutions-oriented mindset.
• Demonstrated customer service and customer engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Welcome customers with a warm greeting and assist them with product styles, features, and benefits.
• Proactively resolve customer issues and assist multiple customers in a busy retail environment.
• Support customers with omnichannel services as needed to ensure a positive shopping experience.
• Execute and expedite point-of-sale/register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules designed to support work-life balance.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program, which offers tuition-free GED or bachelor’s degree attainment or English as a second language learning.
• Professional and personal development, including programs to grow in the current role and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed