Sales Associate

Madewell • Lynnfield, MA

5d • $15 - $17

About The Position

As a Sales Associate at Madewell, you represent the brand through personal style and passion, bringing welcoming energy to the sales floor. You help customers discover their look and work collaboratively with team members and managers to support business success. The role centers on providing a seamless customer experience through collaboration, kindness, and inclusivity.

Requirements

• Be at least 18 years old.
• Passionately support the brand, customers, and teams.
• Stay current with fashion trends and industry developments.
• Demonstrate teamwork, flexibility, and courtesy while completing tasks.
• Show initiative in championing new ideas and strong problem-solving skills when navigating uncertainty.
• Have scheduling flexibility, including nights, weekends, and holidays.
• Be able to bend, reach, and stretch for products, and lift, carry, and move at least 40 pounds (18 kilos).

Responsibilities

• Provide a seamless and authentic customer experience that reflects the brand.
• Drive sales while exceeding customer service and selling expectations.
• Assist with operational and product-driven store tasks assigned by the management team, acting in alignment with brand values.
• Share customer feedback and insights with the management team.

Benefits

• Competitive base pay and bonus programs
• Up to 60% discount on branded products from J. Crew, J. Crew Factory, and Madewell
• Entertainment, travel, fitness, and mobile technology discounts
• 401(k) plan with company matching donations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed