Sales Associate

KnitWell Group•Pittsburgh, PA
•Onsite

About The Position

As a Sales Associate, you’ll be the welcoming face of a customer-centered environment that reflects WHBM’s culture of hospitality. You’ll work with a team to foster genuine customer connections, share product knowledge, and provide personalized service. The role contributes to store performance and an inspiring, organized store environment through customer service, merchandising, inventory replenishment, and teamwork.

Requirements

  • Passion for the brand, fashion, and empowering confidence.
  • Flexible availability, including nights, weekends, and holidays.
  • Team-player mindset with ownership and initiative.
  • Ability to quickly learn new processes and tools.
  • Strong interpersonal and communication skills.
  • Minimum age of 16 in AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA; minimum age of 18 in all other states.
  • Ability to bend, reach, and stretch for products; maneuver around the sales floor and stockroom; operate the register; and lift or carry up to 50 pounds.

Responsibilities

  • Deliver a customer-centered experience reflecting the company’s culture of hospitality.
  • Initiate authentic conversations to understand customer needs and provide personalized service.
  • Use available tools to create a seamless omnichannel experience.
  • Educate customers about the benefits of brand loyalty programs.
  • Stay accountable to personal goals and contribute to overall store performance.
  • Assist store leaders with merchandising, inventory replenishment, and store organization.
  • Maintain a visually inspiring store environment that reflects brand standards.
  • Support a positive work environment through teamwork and collaboration.

Benefits

  • Optional medical, dental, and vision insurance
  • 401(k) plan
  • Merchandise discounts and eligibility for discounts at sister brands
  • Professional development and advancement opportunities across the company’s brands
  • Community impact through philanthropic partnerships
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