Sales Associate

Trulite Glass & Aluminum Solutions•Orlando, FL

20h•Onsite

About The Position

The Sales Associate is an entry-level sales position designed to build foundational selling skills while growing existing accounts and developing new customer opportunities. This role generates new leads and supports account growth within an assigned territory. Reporting directly to the Regional Sales Manager, this role participates in a comprehensive 12–18-month training program working closely with senior sales professionals and operations leaders. The person filling this position must be adaptable to an ever-changing business environment and must demonstrate general business knowledge, an ability to develop customer relationships, and a high level of confidentiality.

Requirements

Bachelor’s degree in Business, Marketing, or related field preferred, or equivalent combination of education and experience.
0–2 years of outside sales, estimating, or customer-facing experience – unless you just graduated college and are looking to start your career in outside sales.
Must be able to multi-task, be organized, efficient, and accurate.
Must have excellent communication (written and oral), interpersonal, conflict management, and time management skills.
Experienced user of Microsoft Office suite.
Listening skills and data collection with attention to detail are essential.
Understands basic pricing, margins, and quote-to-order processes.
Uses CRM tools to track activities and simple forecasts.
Ability to travel overnight within assigned territory as needed.

Responsibilities

Generate new leads and support account growth within an assigned territory through proactive outreach and relationship management.
Learn and develop a deep understanding of the fabrication process, including key operational workflows and product specifications.
Build comprehensive industry knowledge, including product applications, glazing/estimating fundamentals, and project take-offs.
Develop a strong understanding of the financial drivers of the Trulite business, including pricing strategies, cost structures, profit margins, and market dynamics.
Initiate appropriate actions in response to customer service requests, including processing order changes and maintaining accurate customer/order files.
Assist in validating entered orders, ensuring correct coding and accuracy prior to final confirmation.
Collaborate with the scheduling and production teams to ensure orders meet customer expectations and delivery timelines.
Handle or escalate product or service complaints to the appropriate department for resolution and follow-up.
Prepare custom price quotations for non-standard items and document all quotations accurately.
Coordinate with other branch and regional locations to resolve customer issues, ensure consistency, and enhance service delivery.
Update quote status upon order placement to ensure visibility and alignment across the sales team.
Support and participate in continuous improvement initiatives and ongoing product training to stay current with industry best practices.
Perform ride alongs and customer visits as applicable.
Conduct introductory sales calls, presentations, and product demonstrations.
Partner with Sales Managers and Operations Leaders to support negotiations and deal closures.
Provide timely market feedback regarding pricing, competition, and customer needs.
Maintain accurate CRM records, reporting, and customer call documentation.
Communicate effectively with customers, maintaining professionalism and confidentiality.
Perform other related duties and provide back-up support to other group members as assigned by management.