Sales Associate - Dedham, MA

L.L.Bean • Dedham, MA

10d • Onsite

About The Position

At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive.
Our Legacy Place Retail Store in Dedham, Massachusetts is currently searching for Temporary, Part-Time Sales Associates who are available to work evening or weekend hours. We're also looking for team members interested in learning and supporting our Monogrammer role.
As a Sales Guide, you'll be the heartbeat of our outdoor gear/apparel departments, delivering world-class service with a smile. You'll be the face of the L.L.Bean brand, engaging customers, keeping our store in tip-top shape, and fostering a spirit of teamwork. Your role will be ever-changing and exciting, adapting to the needs of the day while showcasing your product knowledge and service expertise. Get ready to make every customer feel like a part of our outdoor-loving community!
Apply Now – We Can’t Wait to Meet You!
​Join the Fun and Explore Today! Celebrate Our Core Values: Outdoor Heritage, Integrity, Service, Respect, Perseverance, and Healthy Living.
Discover a Team Culture That Values:
Working hard, playing hard, living well: Balance your career with outdoor adventures.
Strong Core Values: Family ownership, rich history, and a commitment to sustainability.
Supportive Environment: Enjoy a positive work atmosphere where teamwork and personal growth are encouraged.

Requirements

• Passion for providing world-class customer service.
• Friendly and outgoing communication style.
• Proficiency with computer systems and the ability to learn new technologies.
• Adaptability and openness to change.
• Availability to work varied hours, including nights, weekends, and holidays.
• Genuine passion for the outdoors and participation in outdoor activities.

Nice To Haves

• Monogramming experience preferred

Responsibilities

• Engage Customers: Approach and assist multiple customers, providing personal and genuine service interactions.
• Drive Sales: Convert every customer interaction into a sales opportunity, driving brand loyalty through exceptional service.
• Build Relationships: Establish connections with customers, share expertise, and demonstrate a passion for learning and sharing product knowledge.
• Advocate for Customers: Listen actively to understand customer needs and solve problems efficiently at the first point of contact.
• Leverage Technology: Use POS, customer systems, and mobile devices to provide seamless, fast omni-channel service.
• Promote Initiatives: Drive excitement around L.L.Bean sponsored programs, including Outdoor Discovery School and the L.L.Bean Mastercard program.
• Maintain Standards: Ensure a well-organized store, uphold visual and merchandising standards, and support store operations processes.
• Collaborate: Work as part of a team to achieve results, create a positive work environment, and adapt to changing business needs.
• Health and Safety: Contribute to a safe and healthy workplace by following all safety policies and procedures.
• Personalize L.L. Bean customer purchased merchandise by creating high-quality monograms using specialized sewing and embroidery equipment.
• Review customer orders to ensure monogram details are accurate and complete before setting up the equipment
• Inspect finished products to verify quality, accuracy, and adherence to customer specifications and brand standards
• Process and prepare monogrammed merchandise for customer pick up
• Operate monogramming equipment safely and efficiently while maintaining productivity and quality standards.
• Deliver a positive customer experience by ensuring personalized products are completed accurately and on time.
• Assist customers with orders or questions related to monogram specifications on L.L. Bean products

Benefits

• Flexible schedules: Enjoy the freedom to balance work with your personal life.
• Competitive pay: Earn a salary that reflects your skills and experience.
• Fun perks & Generous discount: Take advantage of exciting benefits and save on products you love.
• programs and perks designed to support your health and financial goals.
• maintaining a healthy work-life balance and re-charging outside are all part of the plan.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed