Sales Associate

RL Jordan•Greenville, SC

12d•Onsite

About The Position

The purpose of this job description is to give new employees an overview of what is expected of a Sales Associate at Hot Spot Stores. The following list is not all-inclusive, the position may be asked to perform other duties, especially those that are not considered usual and customary in the convenience store industry. Cashiers must report to the Store Manager or Assistant Store Manager for assistance and guidance.

Requirements

Ability to follow instructions
Ability to work variable shifts, weekends, and holidays
Ability to work independently
Variable employees are hired with the knowledge that the company cannot initially determine how many hours the employee will work per week

Nice To Haves

Customer Service
Customer Conflict Resolution
Salesmanship
Product Knowledge
Teamwork
Retailing & Merchandising
Accounting (Shift & Daily Reports)
Safety & Security Procedures
Money-handling procedures
Leadership (Manager & Asst. Manager)
Interpersonal Skills

Responsibilities

Stock refrigerator units with drinks and perishable goods.
Stock and merchandise product.
Ensure prompt reconciliation of store operations paperwork.
Keep work area neat, clean, and organized.
Clean front/face and restock shelving, displays, and coolers as needed.
Clean coffee bar/snack area, equipment, and stock as needed.
Keep coolers and cooler doors clean.
Maintain cleanliness of restrooms and facilities.
Able to use lottery, money order, check cashing, gas, and prepaid phone card machines.
Make drops into the safe per instructions.
Prepare shift reports accurately.
Follow all required procedures for robbery prevention.
Assist the Store Manager and Assistant Store Manager with store operations.
Follow company policies and procedures as well as state and local laws concerning alcohol, tobacco, money orders, ephedrine sales, and lottery sales.
Periodically check parking lot, pumps, trash cans, towels and windshield wash for customers and stocked during shift.
Ensure prompt, efficient and courteous customer service.
Greet and thank all customers in a timely and professional manner.
Suggest possible purchases to the customer and promote store specials.
Dress in a manner that is consistent with the Hot Spot and Shell Store policies.