Sales Associate

Hustler Hollywood•Los Angeles, CA

About The Position

The Sales Associate supports the Store Leadership Team in achieving company goals and initiatives. The role represents the brand professionally, engages with customers, maintains store standards, and contributes to teamwork. The position requires customer service, point-of-sale transactions, inventory and merchandise upkeep, housekeeping, and adherence to loss prevention procedures. The work environment includes an adult-content setting and moderate-to-loud noise. Physical work includes frequent handling and moving of boxes and products, standing and walking for extended periods, and performing store maintenance.

Requirements

Must be at least 18 years old.
Strong interpersonal skills and the ability to communicate and share information with diverse groups of customers and peers.
Resourcefulness and ability to adapt quickly to changing priorities.
Ability to work independently and as part of a team.
Ability to work a flexible schedule to meet business needs.
Must be available to work weekends (Friday, Saturday, and Sunday) and holidays.
Ability to use a retail POS system and inventory scanner.
Ability to make change using American monetary units.
Must be receptive to positive and constructive feedback from the Store Leadership Team.
Ability to lift 50 pounds safely and without restrictions.
Ability to lift and move large, heavy packages and boxes rapidly and continuously during a scheduled shift.
Ability to reach overhead, bend, kneel, and carry products for customer service, restocking, shipment processing, and store merchandising.
Ability to stand and walk for extended periods.
Ability to sweep, vacuum, empty trash, and clean regularly.
Ability to use and climb ladders and/or step stools.
Ability to perform repetitive motions such as hanging, folding, and ringing up customers.
Ability to use caution with difficult customers and houseless people or transients and avoid confrontations.

Responsibilities

Respond to customer activity with urgency and prioritize helping customers over other tasks.
Demonstrate knowledge of store products, services, and loyalty programs to build sales and minimize returns.
Use sound judgment to address customer concerns effectively.
Provide fast, friendly, and accurate service at the point of sale.
Maintain appropriate stock levels and ensure sizes and styles are represented.
Follow company standards for merchandise presentation, signage, and displays.
Perform daily housekeeping duties to company standards.
Protect company assets by following loss prevention procedures.
Contribute proactively to a flexible and enjoyable team atmosphere.
Share suggestions, ideas, and concerns constructively with Store Leadership.
Take responsibility for assigned tasks.
Perform other duties as assigned.