About The Position

The Sales Associate provides quality customer service and drives product sales. This role requires knowledge of each product area or department and adherence to the policies, procedures, and standards in the visual manual. The Sales Associate promotes sales and promotions and serves as an ambassador for the organization and brand, creating a distinctive customer experience that helps acquire and retain long-term customers. The role emphasizes outstanding customer service and merchandise promotion. The position is part-time and hourly, with a listed pay rate of $9.00 per hour. It is based at the Enterprise Shopping Center in Enterprise, Alabama, and reports to the Store Manager. The role is non-exempt and has no supervisory responsibilities.

Requirements

  • 0–2 years of customer service experience.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment.
  • Self-starter with initiative to take on important tasks without being asked.
  • Strong attention to detail and ability to handle multiple tasks accurately.
  • Team player passionate about outstanding customer service and selling merchandise.

Responsibilities

  • Provide extraordinary customer service, including greeting customers as they enter and assisting multiple customers during peak periods.
  • Promote and sell the organization's services and merchandise.
  • Set goals to improve selling skills and track overall sales.
  • Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company memos.
  • Assist with daily store operations, including work lists, cleanup lists, weekly shipments, and store maintenance.
  • Present merchandise to promote and sell goods, using guidance in the product knowledge manual.
  • Achieve or exceed sales targets and goals.
  • Identify and communicate merchandise needs, pricing concerns, and operational problems to store management.
  • Attend all store staff meetings and tech clinics.
  • Protect company assets and financial information by ensuring internal control procedures are accurate and effective and reporting potential fraud risks to management or appropriate officials.
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