Sales Associate – Optical – Bilingual Spanish
About The Position
As a Sales Associate at America's Best, you will help deliver an exceptional customer experience while supporting store operations and sales goals. You will assist customers in selecting eyewear based on their lifestyle, prescription, and budget; dispense eyeglasses and contact lenses and provide lens training where permitted by state law; and educate customers on eyewear and contact lens care. You will also maintain accurate customer and patient records, communicate order status, answer incoming phone calls, keep the store clean and organized and merchandise it to brand standards, and support inventory control and loss prevention procedures. Other duties may be assigned. Duties and work practices may vary to comply with state licensing and credential requirements. Stores are closed every Sunday. The role requires a high school diploma or equivalent, fluency in reading and speaking both English and Spanish, and the ability to multitask in a fast-paced environment. At least one year of retail or customer service experience is preferred.
Requirements
- High school diploma or equivalent required.
- Fluent in reading and speaking both English and Spanish.
- Ability to multitask and handle a fast-paced work environment.
- At least one year of retail or customer service experience preferred.
Nice To Haves
- At least one year of retail or customer service experience.
Responsibilities
- Provide excellent customer service while supporting store sales goals.
- Help customers select eyewear based on lifestyle, prescription, and budget.
- Dispense eyeglasses and contact lenses and provide lens training, as permitted by state law.
- Educate customers on eyewear and contact lens care.
- Maintain accurate customer and patient records.
- Communicate order status and answer incoming phone calls.
- Keep the store clean and organized and maintain visual merchandising to brand standards.
- Support inventory control and loss prevention procedures.
- Perform other duties as assigned.
Benefits
- Competitive pay and bonus opportunities.
- Health and dental insurance.
- 401(k) retirement savings.
- Flexible spending account.
- Generous paid time off and company holidays.
- Parental leave.
- Employee eyewear discount.
- Overtime pay when applicable.
- Training programs.
- Access to educational courses.
- Internal promotion and career advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
