Sales Associate

Carter's•Manchester, NH

About The Position

As a Sales Associate, you will be the first face of the Carter’s brand for growing families. You will welcome customers, help them find products for babies and children, and support them throughout their parenting journey. You will work in a welcoming and inclusive retail environment, helping customers while contributing to a positive shopping experience.

Requirements

A positive, solutions-oriented mindset.
Demonstrated customer service and customer engagement skills.
Effective and professional verbal and written communication skills.
Ability to manage multiple tasks at once.
Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
Ability to stand or walk for extended periods and climb up and down a ladder.
Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

Welcome customers with a warm greeting and assist them with product styles, features, and benefits.
Proactively resolve customer issues and assist multiple customers in a busy retail environment.
Assist with omnichannel needs to ensure a positive shopping experience.
Execute and expedite point-of-sale and register transactions.
Complete floor replenishment and shipment tasks as needed.
Explain current promotions and the brand loyalty program, including credit, to customers.
Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

Schedules designed to support work-life balance.
Mental health benefits.
30% discount on Carter’s brands.
Referral bonuses.
Advance You Program offering tuition-free GED or bachelor’s degree completion, or English as a second language learning.
Professional and personal development and training programs.
Development opportunities to grow in the current role and beyond.

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