Sales Associate

ACE Cash Express•Orange, TX

About The Position

ACE Cash Express is seeking energetic, personable, sales-oriented Sales Associates to serve customers and contribute to store performance. The role offers hourly pay plus bonus incentives and a $1,000 signing bonus: $500 payable 45 days after successful completion of the New Hire Curriculum and $500 payable 120 days after successful completion of 90 days of employment. Employees must be in good standing and on active status to receive the payments. Sales Associates learn customers’ needs and recommend appropriate ACE products and services, build trust through attentive and empathetic communication, and provide exceptional customer service. Depending on the store, services may include cash handling, check cashing, lending, bill payment, and card services. Associates are expected to prioritize accuracy, confidentiality, regulatory compliance, and safety while working independently and taking accountability for overall store performance. Travel is primarily local and may involve visiting more than one store in a day when necessary. The position requires working 10–12 hours in a confined work area, subject to state-specific labor laws. Physical duties include standing for extended periods, sitting, walking, reaching, stooping, bending, verbal communication, and active listening; occasional lifting or moving of up to 25 pounds may be required. Reasonable accommodations may be made to enable employees to perform essential functions. ACE describes its workplace as collaborative and supportive of teamwork, on-the-job learning and development, helping colleagues, customer and partner relationships, and career advancement. The company states that it is an equal opportunity employer and does not discriminate based on protected classifications.

Requirements

High school diploma or equivalent.
Ability to work 10–12 hours in a confined work area, subject to state-specific labor laws.
Ability to stand for extended periods and perform the described physical activities; occasional lifting or moving of up to 25 pounds may be required.
Ability to see clearly at close and distant ranges and adjust focus as needed.

Nice To Haves

Two or more years of retail experience is beneficial.
Spanish proficiency is welcomed in most markets.
Entrepreneurial spirit and ability to work independently.

Responsibilities

Understand customers’ needs and recommend appropriate ACE products and services.
Communicate effectively, listen actively, empathize with customers’ challenges, and build trust.
Provide exceptional customer service and foster lasting customer relationships.
Perform a range of store services that may include cash handling, check cashing, lending, bill pay, and card services.
Maintain accuracy and confidentiality and follow industry regulations and safety guidelines.
Work independently and take accountability for overall store performance.
Travel locally, including to more than one store in a day when necessary.

Benefits

$1,000 signing bonus, subject to the stated curriculum, employment, good-standing, and active-status conditions.
Medical coverage for eligible full-time associates.
Dental coverage for eligible full-time associates.
Vision coverage for eligible full-time associates.
Paid time off for eligible full-time associates.
Paid holidays for eligible full-time associates.
Sundays off.
Flexible schedules.
Tuition reimbursement for eligible full-time associates.
Short-term disability coverage for eligible full-time associates.
Long-term disability coverage for eligible full-time associates.
Basic life and AD&D coverage for eligible full-time associates.
401(k) plan participation for all associates, subject to the plan document.