Sales Associate

Petco • Yucca Valley, CA

2d • Onsite

About The Position

As a Sales Associate, you are at the heart of the Pet Care Center experience. You help pet parents find appropriate products and solutions for their pets while creating a welcoming, safe, and engaging environment. The role involves helping customers, learning about pet care, and collaborating with a team in a fast-paced retail setting.

The position is performed in a Pet Care Center retail environment and requires active engagement on the sales floor. It includes frequent standing and walking, bending, kneeling, reaching, and lifting, as well as customer assistance and cashiering. The associate must be able to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds and work near animals, animal dander, odors, noises, and cleaning chemicals. Flexible availability is required to support store operating hours, including evenings, weekends, and holidays. Reasonable accommodation may be made for qualified individuals with disabilities to perform the essential functions.

Requirements

• Previous retail or customer service experience is preferred but not required.
• Passion for animals and an interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.
• Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
• Ability to work in proximity to animals and exposure to animal dander, odors, noises, and cleaning chemicals.
• Flexible availability for evenings, weekends, and holidays.

Nice To Haves

• Previous retail or customer service experience.

Responsibilities

• Support the health, safety, and proper care of animals in accordance with Petco policies and standards.
• Share accurate product and pet care information to help customers make informed choices.
• Help maintain a clean, safe, welcoming, and organized store and sales floor.
• Greet customers and deliver friendly, helpful, solution-focused service.
• Create positive shopping experiences that build customer trust and loyalty.
• Collaborate with and support teammates.
• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory accuracy.
• Assist with store recovery, merchandising, and promotional setups.
• Follow company policies, procedures, and safety standards.
• Support store sales and service goals, daily operational routines, and other assigned tasks.

Benefits

• Purpose-driven work that makes a difference for pets and people.
• Welcoming, inclusive team environment.
• Opportunities to learn, grow, and explore career paths.
• Fun, fast-paced role where no two days are the same.
• Petco Total Rewards includes health and financial benefits, 401K, incentives, and PTO; further details are available via the provided benefits link.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed