Sales Associate

Carters Inc.•Tampa, FL
•Onsite

About The Position

As a Sales Associate, you will be the first face of the Carter’s brand for growing families. You will welcome customers, help them find products for babies and young children, and support their shopping experience. The role is part of a welcoming and inclusive environment that values team members’ skills and talents. Carter’s provides training, development programs, and opportunities to build skills and grow in the role and beyond. The position may suit someone seeking seasonal work or a longer-term career.

Requirements

  • Positive, solutions-oriented mindset.
  • Demonstrated customer service and customer engagement skills.
  • Effective and professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

  • Welcome customers with a warm greeting and assist them with product styles, features, and benefits.
  • Proactively resolve customer issues and serve multiple customers in a busy retail environment.
  • Assist with omnichannel services as needed to meet customer needs and provide a positive shopping experience.
  • Execute and expedite point-of-sale and register transactions.
  • Complete floor replenishment and shipment tasks as needed.
  • Explain current promotional events and the brand loyalty program, including credit, to customers.
  • Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

  • Schedules designed to help balance work and personal activities.
  • Mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Advance You Program, which helps employees earn a GED or bachelor’s degree tuition-free or learn English as a second language.
  • Professional and personal development opportunities.
  • Development programs to support growth in the current role and beyond.
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