Sales Associate

Ecco USA, Inc. • Scottsdale, AZ

1d • $17 - $18

About The Position

ECCO is hiring a Brand Ambassador / Sales Associate for its Retail Team. The role is responsible for driving and exceeding store financial goals by providing guests with a world-class shopping experience. The associate educates guests about product features, advantages, and benefits to support informed purchasing decisions; operates the cash register and is accountable for assigned drawer variances; and maintains awareness of loss prevention. The role also includes daily housekeeping and assisting management with shipment processing, stock counts, and product displays. Associates follow ECCO policies and procedures, including scheduling and dress-code guidelines in the employee handbook and operations manual. They represent ECCO by using effective selling skills, resolving customer service issues with good judgment, and contributing to the company’s culture of passion, innovation, and sustainability.

Requirements

• Strong communication skills.
• Ability to prioritize work.
• Superior organization and follow-up skills.
• Positive attitude and willingness to make a valuable contribution to ECCO’s culture.
• Ability to exercise good judgment in resolving customer service issues.
• Willingness to act as a role model and demonstrate effective selling skills and techniques.

Responsibilities

• Drive and exceed store financial goals by providing guests with a world-class shopping experience.
• Educate guests about shoe product features, advantages, and benefits to help them make informed purchasing decisions.
• Operate the cash register proficiently and be accountable for variances on assigned drawers.
• Maintain awareness of loss prevention.
• Maintain general housekeeping daily.
• Assist management with shipment processing, stock counts, and product displays.
• Follow ECCO policies and procedures, including scheduling and dress-code guidelines.
• Use good judgment to resolve customer service issues.
• Model effective selling skills and techniques on the sales floor and set a positive example for the team.
• Contribute to maintaining ECCO’s culture of passion, innovation, and sustainability.

Benefits

• Medical, dental, and vision insurance.
• Flexible spending accounts.
• 401(k) retirement plan.
• Vacation and sick time.
• Paid holidays.
• Employee discount.
• International opportunities.
• Lifelong learning.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed