Sales Associate Part -Time, Design District

Reformation • Miami, FL

3d • $18 - $22 • Onsite

About The Position

Reformation is seeking a passionate and customer-obsessed Sales Associate to join their team. This role is crucial in building a company rooted in excellence, sustainability, and unique customer interactions. The Associate will be responsible for achieving individual sales goals and contributing to an exceptional in-store experience. The company is a global brand with a mission to bring sustainable fashion to everyone, aiming to be Climate Positive by 2025 and Circular by 2030. They have a sustainable factory in LA and innovate across various product categories. Reformation emphasizes an inclusive culture where employees can grow, thrive, and belong.

Requirements

• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities.
• Driven approach to take on new challenges with the self-motivation for your work and career.

Responsibilities

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Contribute to an in-store experience for customers that both surprises and delights them.
• Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships.
• Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability.
• Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
• Understand the need for consistent inventory accuracy and controls in store.
• Contribute to Loss Prevention in all areas of the business.
• Uphold time and attendance policy.
• Ensure the selling floor reflects the brand and concept standards at all times.
• Share your deep knowledge about our product with genuine enthusiasm.
• Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better.
• Help ensure that the store environment is inspiring and our product is easily accessible.
• Understand the core values and culture of Reformation and reflect these in all efforts.
• Maintain and uphold a professional, healthy, and productive work environment.

Benefits

• Employer-sponsored private medical, dental, and vision insurance
• Commuter benefits
• Competitive paid time off policies including vacation, sick leave, and company holidays
• Retirement planning support with the option to invest in Environmental Social Governance-aligned funds
• Fertility care support through Carrot with up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment
• Donations to community efforts on a yearly basis
• Clothing discount
• Culture events (like annual Ref Values week and Volunteer Time Off)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed