PT Sales Associate

LOVESAC COMPANY•Costa Mesa, CA

5d•$19 - $21•Onsite

About The Position

Lovesac is hiring a part-time Sales Associate at its South Coast Plaza location in Costa Mesa, California. The role focuses on connecting with customers, recommending furniture suited to their needs and spaces, and delivering a customer-first sales experience. Associates use the Lovesac selling process, maintain and follow up on quote pipelines, build customer relationships, demonstrate product knowledge, and work toward sales goals and key performance indicators. The position also supports store operations, including opening and closing, inventory, visual standards, promotions, safety, and store policies. Associates are expected to contribute to an inclusive and positive team environment and adapt to changing priorities and special projects. The position requires regularly working peak-selling periods, including nights, weekends, and holidays. It involves travel as required by the Company to local stores, vendors, and occasional meetings. Physical duties include standing and walking for up to eight hours per shift, moving furniture weighing up to 75 pounds, assembling furniture on the sales floor, and regularly bending, twisting, kneeling, reaching, stooping, crawling, and climbing.

Requirements

Must be at least 18 years old.
At least 1 year of experience in retail or customer service.
Must regularly work during high-traffic and peak selling periods, including weekends, holidays, and nights.
Ability to use technology for sales and customer support, including product demonstrations and internal CRM systems.
Ability to travel as required by the Company to local stores, third-party vendors, and occasional meetings using various forms of transportation.
Excellent judgment, integrity, and trustworthiness in financial transactions and handling sensitive business and customer information, privacy, and safety.
Effective communication skills and ability to manage conflict reasonably and nonconfrontationally.
Ability to stand and walk for extended periods, up to 8 hours per shift.
Ability to move objects, including medium to large furniture items weighing up to 75 pounds, and assemble furniture on the selling floor.
Ability to regularly bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

Greet customers and actively sell using the Lovesac selling process.
Maintain a personal quote pipeline and follow up with customers to drive conversion.
Build customer relationships that support loyalty, repeat business, and brand advocacy.
Understand customer needs and guide the customer journey from discovery through purchase.
Demonstrate product knowledge, deliver brand tours and product education, and close sales.
Work to meet and exceed sales goals and key performance indicators.
Represent Lovesac’s values and contribute to an inclusive, respectful environment for customers and teammates.
Accept feedback, learn, and adapt while building authentic relationships that strengthen brand awareness.
Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
Use store systems, technology, and data to support customers, prioritize work, and execute efficiently.
Follow brand standards, safety requirements, and policies while protecting the business.
Take on additional priorities and special projects as needed.

Benefits

Performance-based quarterly bonus
Competitive hourly wage
401(k) with company match
Legal and ID theft plans
Paid time off and holiday pay
Associate Resource Groups
Lovesac Gives Back
Verizon employee discounts
Employee Assistance Program (EAP)
Access to discounted health benefits
Wellness and gym discount
Up to 26 hours of paid time off within the fiscal calendar year
Pay at 1.5 times the regular rate for hours worked over 40 in a work week
Paid sick and safe leave may be available to part-time sales associates in certain jurisdictions
Pay at 1.5 times the regular rate for hours worked on specified holidays