PT Sales Associate - Houston Tanger

Marc Jacobs•Texas City, TX

3d•Onsite

About The Position

Marc Jacobs International is seeking a Sales Associate for its Houston Tanger Outlet in Texas City, Texas. The role drives sales and service by delivering an exceptional client experience, engaging in clienteling, and supporting store operations. The Sales Associate helps create a welcoming store environment, shares product and styling expertise, develops client relationships, and contributes to a collaborative team culture. Duties and responsibilities may change, or new ones may be assigned, with or without notice.

Requirements

At least 1 year of experience in retail, sales, or an industry-adjacent role focused on customer service.
Experience generating sales and building and developing client relationships.
Demonstrated verbal and written communication skills.
Passion and empathy for clients, with the ability to anticipate and exceed client expectations.
Ability to embrace change and new opportunities while remaining true to Marc Jacobs brand DNA.
Curiosity, creativity, openness to disruptive ideas, and a commitment to diversity and collaboration.
Excellent organizational, follow-up, and time-management skills.
Passion for the Marc Jacobs brand and product offering.
Computer skills, including operating a POS system and navigating Microsoft Office.
Flexibility to work a retail schedule that includes evenings, weekends, and holidays.

Responsibilities

Consistently achieve or exceed individual and store sales targets and other commercial KPIs.
Keep the store guest-ready and create a comfortable, welcoming environment where clients can be themselves.
Build sales by offering styling expertise, knowledge of seasonal trends, and product knowledge.
Demonstrate the stages of the client journey and the behaviors needed to provide an elevated experience and encourage repeat business.
Demonstrate in-depth knowledge of Marc Jacobs products, brand DNA, and pillars.
Capture client data and cultivate new and existing client relationships.
Initiate regular client contact and promptly follow up on sales, events, and client inquiries.
Foster collaboration and open communication with colleagues and management.
Maintain a curious, learning-oriented attitude and seek and receive feedback from colleagues and management.
Keep the sales floor and stockroom organized.
Follow company policies and procedures.