About The Position

The Sales Associate assists customers throughout the retail store, with the primary responsibility of providing excellent customer service. Duties may include greeting customers, answering product-related questions, cashiering, assembling products, housekeeping, and other duties assigned by the manager. Knowledge of clothing products is helpful. The Sales Associate reports directly to the Store Manager and has no direct supervisory authority. The role is performed in a retail store environment with cold and warm conditions and an irregular work schedule. It involves frequent lifting of up to 50 pounds, long periods of standing, and frequent bending and twisting. Reasonable accommodations may be considered for individuals with disabilities to enable them to perform job functions.

Requirements

  • Excellent customer service skills.
  • Frequent lifting of up to 50 pounds.
  • Ability to stand for long periods.
  • Frequent bending and twisting.

Nice To Haves

  • Knowledge of clothing products is helpful.
  • High school diploma or GED preferred.

Responsibilities

  • Greet customers and assist with customer service questions.
  • Price merchandise and make price changes as requested by store management.
  • Stock and face merchandise on shelves as requested by store management.
  • Assist with receiving freight and organizing incoming products as directed by store management.
  • Assist with cycle counts.
  • Answer incoming telephone calls and handle them appropriately.
  • Process customer transactions using the KCX cash register system.
  • Handle cash accurately.
  • Handle customer returns.
  • Perform housekeeping duties.
  • Perform other duties as assigned.
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