Store Sales Associate

Citi Trends•Shreveport, LA

18h•Onsite

About The Position

The Sales Associate is responsible for delivering excellent customer service and demonstrating knowledge of merchandise to achieve customer satisfaction. The role calls for a proactive, vigilant, and highly engaged individual with integrity, effective communication skills, and the ability to work in a dynamic retail setting. The Sales Associate also contributes to a positive work culture, employee involvement, and change management efforts within the retail organization. This in-store role operates in a fast-paced, multi-location retail environment, and responsibilities may change based on business needs.

Requirements

High school diploma or equivalent.
Excellent communication and organizational skills.
Ability to work a flexible schedule, including nights and weekends.
Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
Ability to work scheduled hours and perform the listed essential physical functions with or without accommodation.

Responsibilities

Process freight.
Assist with price changes and markdowns.
Balance the register according to company policy.
Bag merchandise efficiently during customer transactions.
Handle cash, checks, and credit cards correctly and in accordance with company policy.
Obtain management approval when needed for returns, voids, and checks.
Perform assigned maintenance and housekeeping duties.
Provide customer service by greeting customers, following fitting room policies, ringing customers up promptly, thanking them for shopping, and inviting them to return.
Follow all safety procedures.
Maintain a professional, neat appearance, including wearing a name tag.
Assist management with merchandising the sales floor according to stock levels.
Explain exchange and refund policies to customers after transactions.
Assist the Store Manager with loss prevention, including preventing shoplifting and cash losses, reporting theft or dishonesty, and following current operational policies.
Perform other duties as assigned.