FT Sales Associate, Short Hills, New Jersey

SMCP NORTH AMERICA (US, CANADA)•Short Hills, NJ

3h•Onsite

About The Position

SMCP is seeking a Full-Time Sales Associate for its Short Hills, New Jersey location. SMCP, representing the brands Sandro and Maje, offers accessible luxury with a focus on high-fashion designs and sustainability. The company operates in over 47 countries and is experiencing growth, supported by a strong leadership team and a culture of engagement, inclusivity, and corporate social responsibility. SMCP has ambitious sustainability goals for 2030 and aims to provide Parisian chic with a modern twist, blending casual elegance and evening sophistication. The company emphasizes innovation, sustainability, internal mobility, and a culture that fosters creativity and engagement. The Sales Associate will be responsible for delivering an exceptional client experience, building customer relationships, providing personalized styling, and contributing to daily store operations. This includes maintaining visual standards, supporting colleagues, and sharing product knowledge to create a dynamic shopping experience.

Requirements

1+ years of customer service or retail experience, preferably in a fashion-forward environment.
Passionate about styling, fashion, and delivering an exceptional client experience.
A strong communicator—friendly, engaging, and skilled at building relationships.
A team player with a positive, solution-oriented mindset.
Adaptable and flexible to thrive in a fast-paced retail setting.
Flexible availability, including evenings, weekends, and holidays, is required.

Nice To Haves

Social media savvy

Responsibilities

Create a welcoming, elevated shopping experience with expert fashion advice.
Style clients with personalized wardrobe selections and full-range product recommendations.
Build and maintain a client book, fostering long-term relationships.
Encourage repeat visits through personalized follow-ups and exclusive offers.
Share insights on collections, craftsmanship, and brand heritage.
Guide clients through their shopping journey, ensuring a meaningful brand connection.
Support daily operations, including visual merchandising and floor maintenance.
Ensure stock is replenished and the store remains organized and inviting.
Drive sales, achieve personal and team goals, and support a thriving workplace culture.
Work closely with the team to create a motivating, results-oriented environment.
Address customer concerns professionally, ensuring satisfaction and long-term loyalty.
Provide solutions that enhance the overall client experience.