PT Sales Associate

LOVESAC COMPANY•South Windsor, CT

4d•$19 - $21•Onsite

About The Position

Lovesac is hiring a part-time Sales Associate at its Evergreen Walk location in South Windsor, Connecticut. The Sales Associate connects with customers, helps them select furniture suited to their needs, and delivers a customer-first experience while achieving sales goals. The position involves building and maintaining customer relationships, learning and presenting product information, managing follow-up through sales and CRM systems, and contributing to store operations and a welcoming team environment.

Requirements

Must be at least 18 years old.
At least 1 year of experience in retail or customer service.
Must regularly work during high-traffic and peak selling periods, including weekends, holidays, and nights.
Ability to use technology for sales and customer support, including product demonstrations and internal CRM systems.
Ability to travel as required using various forms of transportation.
Excellent judgment, integrity, and trustworthiness when handling transactions, sensitive business and customer data, customer privacy, and the safety of people and property.
Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
Ability to stand and walk for extended periods, up to 8 hours per shift.
Ability to move furniture weighing up to 75 pounds, including lifting or moving it between positions, and assemble furniture on the selling floor.
Ability to bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

Greet customers, actively sell using the Lovesac selling process, maintain a personal quote pipeline, and follow up to drive conversion.
Build genuine customer relationships that encourage loyalty, repeat business, and brand advocacy.
Guide customers through the sales journey by identifying their needs, providing service, and building lasting relationships.
Demonstrate product knowledge, provide brand tours and product education, and confidently close sales.
Work toward and exceed sales goals and key performance indicators through sound judgment and disciplined execution.
Contribute to an inclusive and respectful environment for customers and teammates.
Remain accountable, flexible, open to feedback, and willing to learn and grow.
Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
Use store systems and data to prioritize work and support efficient, customer-focused execution.
Follow brand standards, safety requirements, and policies, and help protect the business.
Take on additional priorities and special projects as needed.
Demonstrate products, assist customers, and use internal CRM systems to support customer service and future outreach.
Travel as required to local stores, third-party vendors, and occasional meetings.

Benefits

Performance-based quarterly bonus
Competitive hourly wage
401(k) with company match
Legal and identity theft plans
Paid time off and holiday pay
Associate Resource Groups
Lovesac Gives Back
Verizon employee discounts
Employee Assistance Program (EAP)
Access to discounted health benefits
Wellness and gym discount
Up to 26 hours of paid time off within the fiscal calendar year
Pay at 1.5 times the regular rate for hours worked over 40 in a work week
Paid sick and safe leave may be available to part-time Sales Associates in certain jurisdictions
Pay at 1.5 times the regular rate for hours worked on specified holidays