Sales Associate

Carters Inc. • New York, NY

1d • $16 - $18

About The Position

As a Sales Associate, you will be the first face of the Carter’s brand for growing families. You will welcome customers and support them through parenting milestones, from choosing baby essentials to preparing for a child’s first day of school. The role is part of a welcoming and inclusive environment that values employees’ skills and talents. Carter’s offers training, development, and opportunities to build skills and grow in the role and beyond. The position pays $15.50–$17.75 per hour, based on experience and location.

Requirements

• Positive, solutions-oriented mindset.
• Demonstrated customer service and customer engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Welcome customers with a warm greeting and assist them with product styles, features, and benefits.
• Proactively resolve customer issues and serve multiple customers in a busy retail environment.
• Assist customers with omnichannel services as needed to provide a positive shopping experience.
• Execute and expedite point-of-sale/register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules designed to support work-life balance.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program, offering the opportunity to earn a GED or bachelor’s degree tuition-free or learn English as a second language.
• Professional and personal development.
• Development programs to support growth in the current role and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed