About The Position

America's Best, part of National Vision, is seeking a Sales Associate to help deliver an exceptional customer experience while supporting store operations and sales goals. The role includes helping customers choose eyewear suited to their lifestyle, prescription, and budget; dispensing eyeglasses and contact lenses and providing lens training where permitted by state law; and educating customers on eyewear and contact lens care. The Sales Associate also maintains accurate customer and patient records, communicates order status, answers incoming phone calls, keeps the store clean and organized and maintains visual merchandising standards. The position supports inventory control and loss prevention procedures and includes other duties as assigned.

Requirements

  • Fluent in reading and speaking both English and Spanish.
  • Able to multitask and handle a fast-paced work environment.
  • High school diploma or equivalent required.

Nice To Haves

  • At least 1 year of retail or customer service experience is preferred.

Responsibilities

  • Provide excellent customer service while supporting store sales goals.
  • Help customers select eyewear based on lifestyle, prescription, and budget.
  • Dispense eyeglasses and contact lenses and provide lens training as permitted by state law.
  • Educate customers on eyewear and contact lens care.
  • Maintain accurate customer and patient records.
  • Communicate order status and answer incoming phone calls.
  • Keep the store clean, organized, and visually merchandised to brand standards.
  • Support inventory control and loss prevention procedures.
  • Perform other duties as assigned.

Benefits

  • 401k retirement savings with company match
  • Stock purchase plan
  • Paid sick time
  • Parental leave
  • Employee eyewear discount
  • College scholarship program
  • Training programs
  • Access to educational courses
  • Internal promotions and career advancement
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