The North Face: Seasonal Sales Associate (Late Shift) - Chicago Premium Outlets

The North Face • Aurora, IL

3d • $16 - $24 • Onsite

About The Position

At The North Face, we are driven by a passion for Exploration, Innovation, and a love for Wild Places. We believe exploration is a mindset that influences everything we do. As a community of explorers, we remain curious about new ideas, places, and people. If you envision yourself working alongside a team of adventure enthusiasts, The North Face could be the perfect fit for you. We are seeking a Seasonal Sales Associate to join our team, primarily working a 9:00 PM–1:00 AM shift, with potential for daytime hours. In this role, you will be the face of the brand, bringing energy, authenticity, and a customer-first approach to every interaction. Your goal will be to create memorable shopping experiences by engaging with customers, sharing product knowledge, and delivering exceptional service. As a collaborative team member, you will contribute to the store's success through sales, visual merchandising, and operational excellence. This position is ideal for individuals who thrive in a fast-paced retail environment, enjoy connecting with people, and are passionate about providing a best-in-class customer experience. This role will support the store during peak season with the possibility of transitioning to regular employment.

Requirements

• 0–1 year of relevant experience.
• Ability to genuinely and comfortably engage with a diverse group of customers.
• Strong communication skills—both verbal and written.
• Ability to work collaboratively as part of a team and adapt to changing business needs.
• Willingness to learn and share product and brand knowledge.
• Attention to detail and strong organizational skills.
• Proficient computer skills including basic retail systems and applications.
• Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Nice To Haves

• A High School Diploma or equivalent is preferred.
• Customer service experience preferred; retail experience is a plus.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Build sales by maintaining a consumer-centric mindset and modeling selling behaviors.
• Share relevant product, brand, and community knowledge to enhance the customer experience.
• Achieve individual and team sales goals by utilizing available resources and tools.
• Assist in visual merchandising, product replenishment, and maintaining brand presentation standards.
• Perform cashier duties and support loss prevention initiatives as needed.
• Maintain a clean, organized, and customer-ready store environment.
• Adhere to all company policies, procedures, and safety standards.
• Model inclusive behavior that respects diverse backgrounds and experiences.

Benefits

• General overview of benefits provided at VF by visiting www.MyVFbenefits.com and by clicking Looking to Join VF?
• Detailed information on the benefits options you qualify for will be provided upon hire.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED