About The Position

The Sales Associate provides quality customer service and drives product sales. The role requires knowledge of products across store departments, promotion of sales and offers, and adherence to company policies, procedures, and visual standards. As an ambassador for the organization and brand, the Sales Associate helps create a distinctive customer experience and acquire and retain customers.

Requirements

  • 0–2 years of customer service experience.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment.
  • Self-starter with initiative to take on important tasks without being asked.
  • Strong attention to detail and ability to manage multiple tasks precisely.
  • Team player passionate about customer service and selling merchandise.

Responsibilities

  • Provide outstanding customer service, welcome customers, and assist multiple customers during peak periods.
  • Promote and sell the organization’s services and merchandise.
  • Set goals to improve selling skills and track overall sales.
  • Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company communications.
  • Assist with daily store operations, including work lists, cleanup, weekly shipments, and store maintenance.
  • Present merchandise to promote and sell products using guidance in the product knowledge manual.
  • Meet or exceed sales targets and goals.
  • Communicate merchandise needs, pricing concerns, and operational problems to store management.
  • Attend store staff meetings and tech clinics.
  • Protect company assets and financial information by following internal control procedures and reporting potential fraud risks.
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