Flagship Sales Associate, Part-Time - Prince Street

Faherty Brand•New York, NY

21h•Onsite

About The Position

Spread good vibes and make every client feel at home. As a Sales Associate at our SoHo Flagship, you are at the heart of the Faherty experience — the first smile, the thoughtful recommendation, the genuine connection that turns a first-time visitor into a lifelong client. You will bring passion for the brand, a natural curiosity about people, and a commitment to delivering a warm, elevated shopping experience every single day. Whether you’re guiding a client through a full wardrobe build, sharing the story behind a fabric, or following up with a personal note, you’ll play a meaningful role in building the kind of relationships that define Faherty.

Requirements

Previous experience in a client-facing retail or hospitality environment, with a strong interest in styling, sales, and relationship-building.
A genuine passion for people and an authentic, curious approach to client connection.
Strong product and styling sensibility, with the ability to confidently guide clients through outfitting and wardrobing.
A strong sense of personal accountability — consistently demonstrating initiative, reliability, and a desire to contribute to overall store success.
Adept with technology and apps, including but not limited to Google Suites and clienteling platforms.
Strong communication skills with the ability to engage warmly and effectively across clients, peers, and leadership.
Passionate about contributing to a brand with purpose and demonstrating advocacy through business.
Available when we are open for business, including evenings, weekends, and peak traffic periods.
Able to stand and walk for the duration of a shift and maneuver the sales floor and back-of-house areas effectively.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
Comfortable climbing ladders, kneeling, and moving around regularly to execute visual standards and organize inventory.
Capacity to work in a fast-paced environment, pivoting quickly between guest service, administration, and physical inventory processing.

Responsibilities

Create meaningful, one-on-one connections with every client through thoughtful discovery, active listening, and genuine curiosity, ensuring each interaction feels intentional and personal.
Consistently deliver a high standard of service, anticipating client needs and creating an environment that feels warm, welcoming, and effortlessly elevated.
Process in-store sales, returns, and exchanges with efficiency and care.
Take ownership of personal sales goals, contributing to overall store performance through consistent, high-quality selling behaviors and a strong sense of accountability.
Utilize styling and outfitting techniques to inspire multiple-unit purchases, helping clients build complete wardrobes rather than single-item transactions.
Develop and maintain a deep understanding of product — including fabrications, fit, and versatility — to confidently guide clients and enhance their shopping experience.
Capture meaningful client insights within the clienteling platform, ensuring each profile is detailed and actionable to support personalized outreach.
Participate in outreach and follow-up efforts, contributing to client retention, repeat business, and overall store performance.
Maintain up-to-date client information, requests, and product feedback to support a seamless, personalized experience across visits.
Assist with opening and closing procedures, cash handling, and day-to-day operational tasks as needed.
Utilize available resources consistently and effectively to support a smooth store environment.
Partner with the team on supply and replenishment needs, communicating any opportunities to leadership.
Maintain strong floor presence by ensuring product is well-presented, organized, replenished, and ready for selling at all times.
Serve as a brand ambassador, embodying the lifestyle, aesthetic, and values of Faherty Brand in every client interaction and through a polished personal presentation.
Bring product to life through compelling storytelling and a strong understanding of styling and the Faherty lifestyle.
Support seasonal floor moves and visual updates in partnership with the team.
Work closely with peers and leadership to support daily business needs, sharing knowledge, energy, and accountability to achieve collective goals.
Operate with a heightened sense of ownership and awareness, recognizing the visibility and impact of a flagship location and consistently delivering at that level.
Contribute to a positive, inclusive team culture that embodies the Faherty Brand values and makes everyone — clients and teammates alike — feel welcomed and valued.