Sales Associate

Carter's•Albertville, MN
•Onsite

About The Position

As a Sales Associate, you will be the first face of the Carter’s brand for growing families. You will welcome customers and support them through their parenting journey by introducing baby essentials, helping them prepare for milestones such as a child’s first day of school, and assisting with their shopping needs. You will work in a welcoming and inclusive retail environment that values and develops team members’ skills and talents. Carter’s describes itself as the largest North American apparel retailer exclusively for babies and young children, with Carter’s, OshKosh B’gosh, SkipHop, and Little Planet brands. The company emphasizes quality, a close-knit culture, teamwork, flexibility, and employee training and development. Compensation ranges from $13.50 to $15.50 per hour, based on experience and location. Applicants must be available for shifts that may include days, nights, weekends, and holidays as scheduled. This job description is not all-inclusive, and duties may be changed or reassigned at management’s discretion.

Requirements

  • Positive, solutions-oriented mindset.
  • Demonstrated customer service and customer engagement skills.
  • Effective and professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Ability to lift 40 pounds as needed and frequently bend, stoop, reach, push, and pull.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

  • Welcome customers with a warm greeting and assist them with product styles, features, and benefits.
  • Proactively resolve customer issues and serve multiple customers in a busy retail environment.
  • Assist with omnichannel needs to ensure a positive shopping experience.
  • Execute and expedite point-of-sale/register transactions.
  • Complete floor replenishment and shipment tasks as needed.
  • Explain current promotional events and the brand loyalty program, including credit, to customers.
  • Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

  • Schedules designed to support work-life balance.
  • Mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Advance You Program offering tuition-free GED or bachelor’s degree study or English as a second language learning.
  • Professional and personal development, training, and development programs.
  • Opportunities to develop in the current role and grow into other roles.
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