Sales Associate - Senior Living
About The Position
The Sales & Marketing Associates will report to the Sales Director. This position is a full-time, exempt position. The role involves working closely with the Sales Director in the development and execution of the marketing plan, ensuring to meet or exceed the sales budget and occupancy goals. The associate will conduct phone and direct calls, manage move-ins/move-outs to achieve maximum revenue, and actively maintain a meaningful wait list. This role also assists in the development and implementation of marketing plans, conducts lead generation activities, and manages lead tracking software. Additionally, the associate supports internal sales programs, maintains knowledge of competitors and product information, and fosters relationships with residents and their families. Participation in resident functions, in-service training, and ensuring compliance with regulations are also key aspects of the position.
Requirements
- Ability to make independent decisions when circumstances warrant such action.
- Demonstrate strong interpersonal communication skills.
- Knowledge of federal and state regulations pertaining to assisted living.
- Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications.
- While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.
- An individual in this position will be required to lift or carry weight in up to 25 lbs.
- The associate must use proper body mechanics.
Nice To Haves
- Bachelor’s Degree from a four-year college or university preferred
- one to two years related experience and/or training preferred
- Experience working with the elderly population preferred
- Intermittent physical activity includes lifting and supporting residents.
Responsibilities
- Conducts phone and direct calls in accordance with the established marketing plan.
- Manages all move-ins/move-outs to achieve maximum revenue performance for the community.
- Actively maintains a meaningful wait list.
- Assists in the development and implementation of marketing plans that will result in meeting or exceeding performance expectations.
- Conducts lead generation activities to ensure adequate leads are produced in order to meet performance expectations.
- Manages and maintains a working knowledge of the lead tracking and marketing software programs and systems.
- Assists in the success of internal sales programs such as the resident/family referral and associate referral programs.
- Maintains an active, working knowledge of current competitors.
- Maintains and communicates current product information to the team members (pricing, program changes, promotional programs).
- Maintains effective relationships with residents and their families.
- Attends resident functions as appropriate.
- Participates in and attends all in-service training as scheduled.
- Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures.
- Other duties as assigned.
Benefits
- Health Insurance: Medical/Rx, Dental, and Vision
- Ancillary Benefits: Life Insurance/AD&D, Short Term Disability and Long-Term disability
- Basic Life & Accidental Death & Dismemberment (AD&D) Insurance
- FSA (Commuter/Parking)
- Employee Assistance Program (EAP)
- 401(k) Retirement with Company Match
- Paid Time Off (PTO) and Holidays
- Tuition Reimbursement
- Employee Referral Bonus
- Resident Referral Bonus
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What This Job Offers
Job Type
Full-time
Career Level
Senior
