PT Sales Associate

Lovesac Company•Kennesaw, GA

18h•Onsite

About The Position

Lovesac is a fast-growing, design-driven furniture brand focused on helping people live more comfortably through innovative, adaptable furniture. The Sales Associate connects with customers, helps them find products suited to their lifestyles and spaces, and delivers a positive, customer-first shopping experience. The role requires a personable, self-starting approach, adaptability in a fast-paced retail environment, and consistent representation of the Lovesac brand and its values. The associate sells Lovesac products, manages customer relationships and follow-up, demonstrates product knowledge, and works toward sales goals and key performance indicators. The position also supports store operations, including opening and closing, inventory, visual standards, promotions, safety, and store policies. It requires regular work during high-traffic periods, including weekends, holidays, and nights, as well as the ability to stand and walk for extended periods and handle and assemble furniture on the sales floor.

Requirements

Must be at least 18 years old.
At least 1 year of experience in retail or customer service.
Must regularly work during high-traffic and peak selling periods, including weekends, holidays, and nights.
Ability to use technology for sales and customer support, including product demonstrations and internal CRM systems.
Ability to travel as required to local stores, third-party vendors, and occasional meetings using various forms of transportation.
Excellent judgment, integrity, and trustworthiness when handling financial transactions, sensitive business and customer data, customer privacy, and the safety of people and property.
Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
Ability to stand and walk for extended periods, up to 8 hours per shift.
Ability to move objects, including medium to large furniture items weighing up to 75 pounds, and assemble furniture on the selling floor.
Ability to bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

Greet customers and actively sell while following the Lovesac selling process.
Maintain a personal quote pipeline and follow up with customers to drive sales conversion.
Build customer connections that support loyalty, repeat business, and brand advocacy.
Guide customers through the sales journey, identify their needs, and provide exceptional service.
Demonstrate product knowledge, deliver brand tours and product education, and close sales.
Work to meet and exceed sales goals and key performance indicators.
Contribute to an inclusive and respectful environment for customers and teammates.
Remain accountable, flexible, open to feedback, and willing to learn and grow.
Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
Use store systems and data to prioritize work and support efficient, customer-focused execution.
Follow brand standards, safety requirements, and company policies while protecting customers, coworkers, and company property.
Take on additional priorities and special projects as needed.
Travel to local stores, third-party vendors, or occasional meetings as required by the company.

Benefits

Performance-based quarterly bonus
Competitive hourly wage
401(k) with company match
Legal and identity theft plans
Paid time off and holiday pay
Associate Resource Groups
Lovesac Gives Back
Verizon employee discounts
Employee Assistance Program (EAP)
Access to discounted health benefits
Wellness and gym discounts
Up to 26 hours of paid time off within the fiscal calendar year
Pay at 1.5 times the regular rate for hours worked over 40 in a work week
In certain jurisdictions, part-time associates may be eligible for paid sick and safe leave
Pay at 1.5 times the regular rate for hours worked on specified holidays