Sales Associate

Break Time•Vienna, MO

About The Position

Break Time Sales Associates assist customers, process sales transactions, and perform operational and food preparation duties to keep the convenience store clean and well stocked. They follow company policies and procedures to support proper and efficient store operations during their scheduled shift. The role involves customer service, merchandising, communication, teamwork, use of store technology, support for management, food preparation, and maintaining a clean and safe environment. Employees are expected to follow company and position-specific policies and procedures and may be assigned other duties.

Requirements

  • Be at least 18 years of age.
  • Be friendly, customer-service oriented, and comfortable in a fast-paced work environment.
  • Have flexible availability, including weekends and holidays.
  • Have reliable transportation to work.
  • Be able to perform mathematical calculations to make change, complete shift reports, and account for products during vendor check-in.
  • Be able to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery.
  • Be willing and able to attend food safety training and obtain a Food Handler’s Card or equivalent certifications.
  • Be physically able to move and position products in a cooler with temperatures as low as 30 degrees for up to one hour and in a freezer with temperatures as low as 0 degrees.
  • Be physically able to move and position oneself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 50 pounds.
  • Be able to stand for up to nine hours per shift.
  • Be able to visually observe and inspect items and the work environment for job-related and safety concerns.
  • Be willing and able to occasionally ascend and descend ladders to handle inventory or products.
  • Be able to perform assigned tasks accurately and with minimal supervision.
  • Be able to speak, read, write, and understand English to communicate accurately and effectively with customers, coworkers, and supervisors.
  • Meet company requirements, including successfully completing a pre-employment background check and drug test.
  • Be legally authorized to work in the United States.

Nice To Haves

  • High school diploma or equivalent.
  • Customer service, retail sales, or food service experience.

Responsibilities

  • Greet and thank customers courteously, provide fast and friendly service, conduct accurate and efficient transactions, and handle customer concerns promptly and courteously.
  • Perform merchandising activities, including pricing merchandise, implementing promotions and sales, suggestive selling, checking in vendors, and keeping merchandise stocked, clean, fronted, and faced, including cooler merchandise.
  • Maintain store cleanliness.
  • Communicate professionally and promptly with customers, vendors, employees, and management about store operations.
  • Work as part of a team to serve customers efficiently while complying with applicable local, state, and federal regulations.
  • Use store technology, including point-of-sale systems, desktop and laptop computers, and handheld devices; make change, complete shift reports, and count products.
  • Help train new employees on company policies and procedures.
  • Perform loss-control functions involving cash handling, lottery sales and redemptions, food waste, employee purchases, and merchandise sales; stay alert and report concerns appropriately.
  • Prepare food according to guidelines, recipes, and job aids; inspect products for time and temperature, cleanliness, rotation, portioning, and pricing.
  • Use ovens, roller grills, fryers, and other kitchen tools to prepare and present food items.
  • Sanitize and maintain equipment, dishes, and food service areas; follow standards for quality, service, cleanliness, food safety, product display, and storage; clean the store when time allows.
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