Sales Associate (Part-Time) - Cabot, AR ( Rockwood Center )

Hibbett•Cabot, AR

2d•Onsite

About The Position

The Sales Associate is responsible for providing quality customer service and driving product sales. The role requires knowledge of each product area or department in the store and adherence to the policies, procedures, and standards in the visual manual. Sales Associates promote sales and promotions and serve as ambassadors of the organization and brand, creating a distinctive customer experience that helps acquire and retain long-time customers. They are passionate about providing outstanding customer service and promoting merchandise in stores.

Requirements

0–2 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Self-starter with the initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Responsibilities

Provide extraordinary customer service according to the customer service manual, including greeting and assisting customers and helping multiple customers during peak periods.
Promote and sell the organization's services and merchandise.
Set goals to improve selling skills and track overall sales.
Uphold company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company memos.
Assist with daily store operations, including work lists, cleanup lists, weekly shipments, and store maintenance.
Present merchandise to promote and sell goods, following guidance in the product knowledge manual.
Achieve or exceed sales targets and goals.
Identify and communicate merchandise needs, pricing concerns, and operational problems to store management.
Attend all store staff meetings and tech clinics.
Protect company assets and financial information by ensuring internal control procedures are accurate and effective and reporting potential fraud risks to management or appropriate officials.