Sales Associate, Woodland Shopping Center

Knitwell Group • Grand Rapids, MI

11d • Onsite

About The Position

WHBM is built on fashion’s iconic white-and-black color contrast and inspires independent women through modern, timeless styles. The company describes itself as a place where passionate people can learn, grow, and build empowered careers.

The Sales Associate is the welcoming face of a customer-centered store environment grounded in hospitality. This team member builds genuine customer connections, shares product knowledge, and provides personalized service while supporting store performance and daily operations.

Requirements

• Passion for the brand, fashion, and empowering confidence.
• Flexible availability, including nights, weekends, and holidays.
• A team-player mindset with a high level of ownership and initiative.
• Ability to quickly learn new processes and tools.
• Strong interpersonal and communication skills.
• Minimum age of 16 in AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA; minimum age of 18 in all other states.
• Ability to bend, reach, and stretch for products; maneuver around the sales floor and stockroom; operate the register; and lift or carry up to 50 pounds.

Responsibilities

• Deliver a customer-centered experience that reflects the company’s culture of hospitality.
• Initiate authentic conversations with customers to understand their needs and provide personalized service.
• Use available tools to create a seamless omnichannel experience.
• Educate customers about the benefits of brand loyalty programs.
• Stay accountable to personal goals and contribute to overall store performance.
• Assist store leaders with merchandising, inventory replenishment, and store organization.
• Maintain a visually inspiring store environment that reflects brand standards.
• Promote a positive work environment through teamwork and collaboration.

Benefits

• Optional medical, dental, and vision insurance, subject to employment type, role, and eligibility requirements.
• 401(k) plan.
• Merchandise discounts and eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company’s brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed