Full Time - Sales Associate - Tools - Day
About The Position
The Sales Associate in the Tools department welcomes customers to Lowe’s and helps them find products and services for their home improvement needs. The role combines customer service with merchandise assistance, including helping customers locate and select products, answering questions, organizing and replenishing merchandise, and occasionally loading merchandise. Associates may also prepare products to meet customer needs, such as cutting or bundling materials, and may be cross-trained in other store areas. Department assignments and daily responsibilities may vary based on hiring needs and skillsets.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
- Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
- Use powered equipment as required, with proper training or assistance from a trained coworker.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
- Military and veteran candidates are encouraged to apply.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Help customers locate, handle, and select merchandise and services.
- Down stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-train in other store areas to support customer service.
- Prepare department merchandise based on customer needs, such as cutting or bundling materials.
- Guide customers through shopping or checkout.
- Occasionally load merchandise.
- Perform other duties as assigned.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
- Flexible spending and health savings accounts
- 401(k) retirement account with company match
- Employee Assistance Program with concierge, work/life services, and no-cost counseling
- Tuition assistance and trade skills scholarships
- Business Travel Accident insurance
- Maternity and parental leave
- Adoption assistance
- Associate discount and broad discount platform
- Potential annual bonuses, Employee Stock Purchase Plan and/or deferred compensation plan enrollment, and grant awards, based on eligibility
- Learning and development opportunities
- Flexible schedules
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
