Sales Associate (Full-Time) - Aspen

ALO•Aspen, CO

11h•Onsite

About The Position

The Sales Associate helps achieve store sales goals by delivering the Alo brand experience and mission through genuine guest connections, product education, and sharing the company’s community and culture. The role requires expert knowledge of product features, benefits, fabrics, usage, design, and care. The associate works collaboratively, welcomes feedback, and contributes to a culture of excellence. The position supports sales performance, customer satisfaction, store operations, product flow, and effective sales-floor coverage in partnership with store leadership. Associates must be available for a flexible schedule that can include mornings, evenings, weekends, holidays, and the holiday-season period from the week of Black Friday through the first week of January.

Requirements

Passion for customer service and delivering exceptional experiences.
Self-motivation and a desire to achieve results and excel individually and as part of a team.
Ability to foster genuine connections through empathy, compassion, integrity, and trusting relationships.
Ability to move constantly throughout all areas of the store.
Ability to lift, push, carry, or otherwise move up to 50 pounds (23 kg).
Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up and down a ladder.
Ability to stand and move for an entire shift.
Proof of the right to live and work in the country from the start of employment.
Willingness to work a flexible schedule, including mornings, evenings, weekends, and holidays, according to business needs.
Availability to work from the week of and including Black Friday through the first week of January.

Nice To Haves

Prior work experience in a client-centric sales environment is preferred.

Responsibilities

Contribute positively to the business and store environment in alignment with store leadership and company goals.
Drive and exceed sales goals by leading company initiatives and optimizing productivity and efficiency.
Engage customers and help maintain a friendly, easy-to-shop environment.
Build client relationships through daily customer interactions.
Partner with leadership to analyze reports, develop action plans for deficient areas, and identify growth opportunities.
Help ensure effective sales-floor coverage by developing workforce solutions and leading selling initiatives as needed.
Stay informed about store goals, company communications, initiatives, product launches, and other information from store leadership; educate guests about relevant initiatives.
Introduce guests to the Retail, Yoga, and Café aspects of the Alo business model through personal testimony and knowledge.
Use company tools, incentives, and strategies to support store goals.
Resolve client needs quickly and effectively to ensure customer satisfaction.
Educate guests and staff about Alo products, community, and culture.
Protect and follow the daily schedule and business priorities in partnership with store leadership.
Assist with shipment processing and product flow, including visual merchandising placement and daily replenishment.
Execute front- and back-of-house procedures according to company policies and procedures.
Support other business areas, including sales and cashier duties, as needed.