Sales Wrangler - Aspen - Hourly

Kemo Sabe•Aspen, CO
•$65,000 - $110,000•Onsite

About The Position

Our Sales Wranglers are the hardest working people out there! They’re consistently juggling tasks to ensure they’re giving customers the ultimate level of customer service, all the while aiming to achieve their sales goals. It takes grit, a passion for customer service, high energy, attention to detail, dedication to maintain expertise in product knowledge, diligence in becoming a master hat shaper and designer, a preference for teamwork, mutual respect and kindness to everyone in the company, and a goal-oriented outlook.

Requirements

  • Flexible scheduling and open availability, including evenings, weekends, and holidays
  • Outstanding customer service skills
  • Thick skin and a winning, go-getter attitude
  • Positive, upbeat personality
  • Detail-oriented
  • Self-motivated and willing to learn
  • Ability to be on your feet all day
  • Ability to stand, walk up and down stairs, bend, reach, twist, and carry items

Nice To Haves

  • Master hat shaper and designer

Responsibilities

  • Training: One full week of initial training including in-depth learning within each department, daily hat shaping, and learning what it takes to be the best wrangler you can be. Includes 2-4 shadow shifts learning from seasoned veterans and managers. Semi-annual training refresh projects, training on new products, reading training manuals, utilizing product videos, and working with managers to ensure product knowledge.
  • Sales Floor (Daily Tasks): Cleaning and organizing, refilling merchandise displays, hat bar supplies, and register supplies. Checking hat wall order, replenishing silk spools, helping with remerchandising displays, constantly straightening displays, and keeping the store neat and tidy at all times. Checking and responding to emails in a timely manner. Working towards achieving semi-annual sales goals.
  • Customer Service: Greet every customer and provide the full Kemo Sabe experience.
  • Operations: Package customer purchases the day of and follow up to ensure they received their package. Scan every item’s tag when ringing up a sale and notify the operations team if an item is missing a tag. Help maintain stockroom organization and properly fill out all forms.
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