Sales Associate (Part-Time) - Peoria, IL ( Northwoods Mall )

Hibbett•Peoria, IL

1d•Onsite

About The Position

The Sales Associate provides quality customer service and drives product sales. This role requires knowledge of products across store departments, promotion of sales and offers, and adherence to the policies, procedures, and standards in the visual manual. As an ambassador for the organization and brand, the Sales Associate creates a distinctive customer experience to help acquire and retain customers, while promoting merchandise and delivering outstanding service.

Requirements

0–2 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks accurately.
Team player with a passion for outstanding customer service and selling merchandise.

Responsibilities

Deliver extraordinary customer service, including welcoming customers and assisting multiple customers during peak periods.
Promote and sell the organization's services and merchandise.
Set goals to develop selling skills and track overall sales.
Follow company policies, procedures, and standards outlined in operations, personnel, visual, and customer service manuals and company communications.
Assist with daily store operations, including work lists, cleanup lists, weekly shipments, and store maintenance.
Present merchandise to promote and sell products, using guidance in the product knowledge manual.
Meet or exceed sales targets and goals.
Identify and communicate merchandise needs, pricing concerns, and operational problems to store management.
Attend store staff meetings and tech clinics.
Protect company assets and financial information by ensuring internal controls are effective and accurate, and reporting potential fraud risks to management or appropriate officials.