Sales Associate

Boot Barn•Findlay, OH
•Onsite

About The Position

Sales Partners engage with customers and create an exceptional in-store experience. They represent Boot Barn’s Mission, Vision and Values through their actions and communication, using selling and service expertise, product knowledge, visual merchandising skills, and point-of-sale proficiency. The role supports a collaborative and inclusive workplace and helps deliver Boot Barn’s vision of offering everyone a piece of the American spirit. This position is open year-round to address changing hiring needs. Applications are reviewed regularly, and selected candidates will be contacted as positions become available; there is no specific hiring timeline. Compensation varies based on geography, skills, experience, and tenure. Eligible Partners may receive an hourly rate, selling incentives, and a monthly store sales bonus.

Requirements

  • Strong communication, customer service, time management, and organizational skills.
  • Availability to work a variety of shifts, including nights, weekends, and holidays.
  • Flexibility with scheduling and willingness to work extended hours when necessary.
  • Ability to stand, walk, and squat for more than 50% of the work shift.
  • Ability to lift, move, and carry up to 40 pounds.
  • Ability to read, count, and write to complete documentation and reports accurately.
  • Ability to see, hear, and speak to communicate with partners and customers.
  • Close, distance, and peripheral vision, depth perception, and ability to adjust focus.
  • Manual dexterity to finger, handle, feel, type, and reach with hands and arms.

Responsibilities

  • Foster a service and selling culture, exceed customer expectations, and build long-standing customer relationships.
  • Develop expertise in product categories and communicate product features and benefits to customers.
  • Maintain and achieve measurable goals, including units per transaction, average dollar per transaction, item add-ons, and customer information capture rates.
  • Stay informed about current merchandise promotions and advertisements.
  • Maintain company merchandising standards and assist with floor moves, display maintenance, merchandising, sales setup, and store housekeeping.
  • Assist with processing merchandise, monitoring floor stock, and replenishing it.
  • Complete sales transactions accurately and efficiently and maintain proper cash and media accountabilities at point-of-sale registers.
  • Partner with store leadership to develop skills and improve performance metrics.
  • Follow applicable local, federal, and state laws, as well as company policies, procedures, and practices.
  • Perform other duties assigned by management.
  • Demonstrate high-quality work, reliable attendance, and appropriate appearance.

Benefits

  • 50% merchandise discount on Exclusive Brands and 40% discount on third-party brands.
  • Paid Time Off plan for year-round Boot Barn Partners.
  • Medical, dental, vision, and life insurance.
  • 401(k) plan with company matching.
  • Flexible schedules and work/life balance.
  • Growth opportunities at every level.
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