About The Position

America's Best, part of National Vision, is seeking a Sales Associate to help deliver an exceptional customer experience while supporting store operations and sales goals. The role helps customers select eyewear based on their lifestyle, prescription, and budget; dispenses eyeglasses and contact lenses and provides lens training where permitted by state law; and educates customers about eyewear and contact lens care. The associate also maintains customer and patient records, communicates order status, answers incoming calls, maintains store cleanliness and visual merchandising, and supports inventory control and loss prevention. Duties and work practices may vary to comply with state laws governing work requiring specific licenses or credentials.

Requirements

  • Fluent in reading and speaking both English and Spanish.
  • Skilled at multitasking and handling a fast-paced work environment.
  • High school diploma or equivalent required.

Nice To Haves

  • At least 1 year of retail or customer service experience is preferred.

Responsibilities

  • Provide excellent customer service while supporting store sales goals.
  • Help customers select eyewear based on lifestyle, prescription, and budget.
  • Dispense eyeglasses and contact lenses and provide lens training as permitted by state law.
  • Educate customers on eyewear and contact lens care.
  • Maintain accurate customer and patient records.
  • Communicate order status and answer incoming phone calls.
  • Keep the store clean, organized, and visually merchandised to brand standards.
  • Support inventory control and loss prevention procedures.
  • Perform other duties as assigned.

Benefits

  • 401(k) retirement savings with company match
  • Stock purchase plan
  • Paid sick time
  • Parental leave
  • Employee eyewear discount
  • College scholarship program
  • Training programs
  • Access to educational courses
  • Internal promotion and career advancement opportunities
  • Bonus opportunities
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