PT Sales Associate

LOVESAC COMPANY•Schaumburg, IL

6d•$17 - $19•Onsite

About The Position

The Lovesac Sales Associate connects with customers, helps them design products suited to their lifestyles and spaces, and delivers a strong customer-first sales experience. The role involves actively selling Lovesac products, building and maintaining customer relationships, following up on quotes, demonstrating product knowledge, and meeting sales goals and key performance indicators. Associates support an inclusive and positive store culture, receive and apply feedback, and represent the Lovesac brand with integrity. The position also supports daily store operations, including opening and closing, inventory, visual standards, promotions, safety, and store policies. Associates use store systems and data to prioritize work and assist customers, and may take on additional priorities and special projects. The position is part-time at the Woodfield Mall location in Schaumburg, Illinois, with travel of up to 25%.

Requirements

Must be at least 18 years old.
At least 1 year of experience in retail or customer service.
Must regularly work during high-traffic and peak selling periods, including weekends, holidays, and nights.
Ability to use technology for sales and customer support, including product demonstrations and internal CRM systems.
Ability to travel as required by the Company to local stores, third-party vendors, and occasional meetings using various forms of transportation.
Excellent judgment, integrity, and trustworthiness when handling financial transactions and sensitive business and customer data, protecting customer privacy, and ensuring the comfort and safety of people and property.
Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
Ability to stand and walk for extended periods, up to 8 hours per shift.
Ability to move objects, including medium to large furniture items weighing up to 75 pounds, and assemble furniture on the selling floor.
Ability to bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

Greet customers, actively sell using the Lovesac selling process, maintain a personal quote pipeline, and follow up to drive conversion.
Build customer loyalty, repeat business, and brand advocacy through genuine connections and customer-focused service.
Manage the customer journey from identifying needs through product education and closing sales.
Demonstrate product knowledge and provide engaging brand tours and product education.
Take ownership of individual performance and work to meet or exceed sales goals and KPIs.
Contribute to an inclusive, respectful environment for customers and teammates.
Show accountability, flexibility, willingness to learn, and openness to feedback.
Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
Use store systems and data to prioritize tasks and support efficient customer-focused operations.
Uphold brand standards, safety requirements, and company policies while helping protect the business.
Take on additional priorities and special projects as needed.

Benefits

Performance-based quarterly bonus
Competitive hourly wage
401(k) with company match
Legal and ID theft plans
Paid time off and holiday pay
Associate Resource Groups
Lovesac Gives Back
Verizon employee discounts
Employee Assistance Program (EAP)
Access to discounted health benefits
Wellness and gym discount
Up to 26 hours of paid time off within the fiscal calendar year
Pay at 1.5 times the regular rate for hours worked over 40 in a work week
Paid sick and safe leave may be available to part-time Sales Associates in certain jurisdictions
Pay at 1.5 times the regular rate for hours worked on specified holidays