Holiday Sales Associates, First & Main Blacksburg, VA

KnitWell Group•Blacksburg, VA
•Onsite

About The Position

As a Sales Associate at LOFT, you are a brand ambassador who builds authentic connections with customers and guides their shopping journeys through personalized styling recommendations. You help keep merchandise organized and properly placed on the sales floor, and collaborate with the team to create personalized customer experiences and maintain an inviting store environment. The role focuses on customer service, brand loyalty, visual and operational standards, and providing a seamless omnichannel shopping experience. You use company technology to stay informed about priorities and promotions and partner with store leaders to meet individual goals and daily expectations.

Requirements

  • Bring a hospitality mindset when engaging with customers.
  • Have flexible availability, including evenings, weekends, and holidays.
  • Be proficient with technology and able to operate a point-of-sale system.
  • Take initiative in making thoughtful decisions.

Nice To Haves

  • Sales Associate or other customer-focused experience.

Responsibilities

  • Connect with customers, listen to their needs, and create personalized customer experiences.
  • Share product knowledge and recommendations to help style customers.
  • Use brand behaviors and personalized service to drive brand loyalty.
  • Maintain high visual and operational standards while keeping the focus on the customer.
  • Use technology and available tools to stay informed about company priorities and promotions and provide a seamless omnichannel shopping experience.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships by sharing ideas and helping others.
  • Keep merchandise organized and properly placed on the sales floor.

Benefits

  • 401(k) plan
  • Merchandise discounts
  • Eligibility for discounts at sister brands
  • Professional development
  • Opportunities for advancement across brands
  • Community impact through philanthropic partnerships
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